‹ Beachside Tidy Co.

Terms

Updated 24 October 2026.

Our service

Beachside Tidy Co. cleans homes and vacation rentals across Horry County, SC; Pawleys Island and Murrells Inlet by arrangement, with a travel charge. Each job is priced before it is booked; the price and what is included are on your estimate. Invoices can be paid by card or bank through the link we send, or by cash.

Individuals pay on receipt. Business accounts pay net 30 or on receipt, as agreed. Invoices unpaid 7 days after the due date add a one-time late fee of 15% of the balance.

Automatic payments

You can save one or more cards in My account, or when you pay an invoice, and turn on automatic payments. With automatic payments on, each invoice is charged to your default card on its due date, for that invoice's amount. If the default is declined, your other saved cards are tried in the order shown in My account; if all of them are declined, they are tried once more a day later. If that fails too, automatic payments turn off, your cards stay saved, and we send you the invoice's payment link instead. You agree to this each time you save a card or turn automatic payments on, and we keep a record of when. You can turn automatic payments off, change your default card or remove a card at any time in My account. Card details are kept by Square, our payment processor; we never see or store them. Bank accounts can pay an invoice through its payment link but are not saved for automatic payments.

Promotions

An offer applies to a new client’s first scheduled visits, as many as the offer states, unless it says it is open to everyone. It comes off each of those visits’ invoices, and no visit is charged below our visit minimum unless the offer says so. Offers cannot be combined with each other or with another discount. An offer ends on the date it states; visits it already covers for you are still honoured after that.

Skipping, moving or cancelling a visit

Skip, move or cancel a visit free of charge until midnight Eastern time before the day it is booked for. A skip, move or cancellation made on the day of the visit (Eastern time) carries a late-change fee of half that visit’s price, because the time was held for you and can’t be offered to anyone else.

Getting in

If we can’t get into the home at the booked time (no one home, a code or key that doesn’t work), we wait 15 minutes and try to reach you. If we still can’t get in, the visit counts as a same-day cancellation.

Changes to the work

If a home needs much more than the estimate described, or you ask for extra work on the day, Paula tells you the price before doing it, and nothing extra is charged without your OK. We may decline or stop work where conditions are unsafe (for example, hazardous materials, pests, or no working water or power), and we tell you why.

If something isn’t right

If we missed something, tell us within 24 hours and Paula comes back to put it right at no charge. If something is damaged, tell us within 24 hours; we take photos on every visit, and we will work it out with you fairly.

Text messages

Program: Beachside Tidy Co. service texts. If you agree to texts, on our quote form or when Paula asks you in person or by phone, we text you about your own service: quotes, appointment confirmations and reminders, arrival notices, invoices with a payment link, receipts and replies to your questions. No marketing. The box on our estimate form reads:

Text me from Beachside Tidy Co. about my estimate, appointments, invoices and receipts. Optional, not required to book. Msg & data rates may apply; message frequency varies. Reply STOP to opt out, HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See ourprivacy policy and how customers agree to texts.

Questions

Email [email protected].